6bdgo Privacy Policy
Your personal information is completely safe with us. Learn in detail here how 6bdgo collects, stores, and uses data.
1. Introduction and Purpose
6bdgo ("we", "us", or "platform") operates a safe and reliable online entertainment service for users in Bangladesh. This privacy policy describes what information we collect when you use 6bdgo's website, mobile services, or other digital services, how that information is used, and how we protect your privacy.
By using our services you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.
This policy may change from time to time. We will notify you of any significant changes by email or through the platform. The latest version will always be available on this page.
2. What Information We Collect
6bdgo may collect information about you in several ways. These are described in detail below.
2.1 Registration and Account Information
When you create an account on 6bdgo, we collect the following information:
- Full name and date of birth (for age verification — only for users aged 21 or above)
- Email address and mobile number
- Residential address
- National ID number or passport number (for identity verification)
- Your preferred language and currency (Bangladeshi Taka — ৳)
2.2 Financial Information
For transaction processing we collect:
- bKash, Nagad, Rocket, Upay account numbers or bank account details
- Deposit and withdrawal history
- Transaction date, time, and amount
- Type of payment method
Note: Full payment card numbers or bank PINs are never stored on our servers. All financial transactions are secured through SSL encryption.
2.3 Technical and Usage Information
To improve your service experience we automatically collect:
- IP address and device type
- Browser information and operating system
- Time spent on the website and pages visited
- Login time and date
- Information obtained from cookies and similar tracking technologies
- Gaming history and preferences
2.4 Communication Information
When you contact us, we collect:
- Live chat conversation records
- Email message content
- Issue descriptions and related information
- Satisfaction survey responses and feedback
3. How We Use Information
6bdgo uses collected information only for legitimate and necessary purposes. Those purposes are listed below.
Service Operations
- Creating and managing your account
- Processing and verifying transactions
- Identity and age verification (to confirm 21+)
- Resolving technical issues
- Providing customer support
Service Improvement
- Analyzing and improving user experience
- Managing new games and features
- Monitoring service performance
- Identifying bugs and errors
- Customization according to user preferences
Safety and Security
- Preventing fraud and deception
- Monitoring unusual transactions
- Ensuring account security
- Complying with anti-money laundering (AML) regulations
- Preventing unauthorized access
Communication and Promotions
- Sending important service-related notifications
- Informing about bonuses and promotional offers (with consent)
- Notifying about policy changes
- Managing feedback and surveys
- Notifications about technical updates
4. Sharing Information with Third Parties
6bdgo does not sell your personal information. However, in certain circumstances we may share information with third parties.
4.1 Service Support Partners
We may share limited information with trusted partners who help us deliver our services, such as:
- Payment gateways (bKash, Nagad, Rocket, Upay and banking services)
- Identity verification services
- Technical infrastructure providers
- Gaming software suppliers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.)
These partners may use information only for the specified purpose and we have strict data protection agreements in place with them.
4.2 Legal and Regulatory Obligations
We are legally required to disclose information in the following cases:
- To comply with a court order or government directive
- As part of a legal process
- To investigate potential fraud or illegal activity
- To protect our rights or the rights of users
4.3 What We Do Not Do
- We do not sell your information to third-party advertisers
- We do not share information for unrelated commercial purposes
- We do not provide information for marketing purposes without your consent
- We never store your password or complete payment information
5. Cookies and Similar Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 6bdgo uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and ensuring security
- Functionality cookies: Remembering your language, currency, and preferences
- Analytics cookies: Monitoring and improving site usage
- Performance cookies: Measuring page loading speed
5.2 Cookie Controls
You can control cookies at any time through your browser settings. Keep in mind that disabling essential cookies may disrupt core service functionality. In most browsers the option to change cookie settings can be found in the "Settings" or "Preferences" menu.
6. Data Protection and Security Measures
6bdgo uses industry-standard security measures to protect your privacy.
SSL Encryption
All data transmission is secured with 256-bit SSL/TLS encryption. The padlock icon in your browser's address bar confirms the connection is secure.
Firewall and DDoS Protection
Our servers are protected by advanced firewall and DDoS prevention systems. Unusual activity is automatically detected and blocked.
Two-Factor Verification
Two-factor authentication (2FA) is available as an option to protect your account. Enabling this feature significantly increases the security of your account.
6.1 Data Retention Period
We retain your information only for as long as necessary:
- Account-related information: up to 5 years from the date the account is closed (to meet legal requirements)
- Transaction history: minimum 5 years (in accordance with AML regulations)
- Communication records: 2 years
- Technical logs: 6 months to 1 year
After the specified period, information is securely deleted or anonymized.
7. Your Rights and Choices
As a 6bdgo user you have several important rights over your personal information.
7.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide you with complete information within 30 days.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete you may request a correction. Some information can be changed directly from account settings; for other cases please contact our support team.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, information that must be retained to meet legal obligations (such as AML records) may not be possible to delete.
7.4 Right to Opt Out of Promotional Communications
You can opt out of bonus and promotional notifications at any time. Every marketing email will include an "Unsubscribe" link, or you can contact us directly. Service-related notifications (such as transaction confirmations) cannot be turned off.
7.5 Right to Data Portability
You can request your personal data in a structured, machine-readable format (such as CSV or JSON). This data can be used to transfer to another service.
8. Minor Protection
21+ Age Restriction Strictly Enforced
6bdgo provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
- Age verification is mandatory at the time of registration
- Additional identity documents may be requested in suspicious cases
- If a minor's account is identified, it is immediately closed and any deposited funds are returned
- If you know that a minor is using an account, please inform us immediately
9. Policy Changes & Updates
Notice of Changes
We may update this privacy policy from time to time. For significant changes, we will:
- Send a notification to the registered email address
- Display a notice upon logging in to the platform
- Update the "Last Updated" date at the top of the page
Continued use of the service after the updated policy is published will be considered as your agreement to the new policy. If you do not agree, please stop using the service and send us a request to close your account.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is ready to answer any of your questions.
24/7 Live Chat: Log in to the platform and speak directly with our support team in Bengali
Email: [email protected]
We generally respond to emails within 24 hours. For urgent matters, please contact us via live chat.
Read our other policies to learn more: